Leo: AI Call Center for E-Commerce (www.askleo.io)
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Feature Requests
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Support more languages
2
·
planned
4
Filler words while thinking (text-to-speech module)
2
·
planned
2
Channel: Email support
1
·
planned
2
Channel: SMS support
1
·
planned
2
Log customer interactions in a CRM
Customer interactions, transcriptions, etc...
1
·
planned
1
Outbound, trigger-based phone calls
1
·
in progress
1
Channel: WhatsApp support
1
·
planned
1
Support more knowledge base formats
Including: csv, xlsx, docx, ppt, pdf
1
·
planned
1
Assistant templates
2
·
in progress
1
Continue the conversation through chat
Sometimes when I hangup, I want to review the call and being able to do some actions. It will be nice if I can continue the conversation through chat and see the history of my conversation there.
1
·
planned
4
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