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Leo: AI Call Center for E-Commerce (www.askleo.io)
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Feature Requests

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Call recordings
Record calls based on user-specific consent settings (which apply to transcriptions as well)
3
·

complete

Knowledge base
Enable merchants to extend the reps' knowledge base by uploading custom docs, spreadsheets, website urls, presentations, etc...
3
·

complete

Call transfers
Let customers be transferred to a human rep when they ask to
2
·

complete

Call summaries
Leo will automatically generate a summary for each customer call
3
·

complete

Changing voices
Choosing other voices, beyond the default one
2
·

complete

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