Leo: AI Call Center for E-Commerce (www.askleo.io)
Create
Log in
Sign up
Roadmap
Feedback
Feature Requests
Boards
Feature Requests
Powered by Canny
Feature Requests
Description
Showing
Trending
Sort
Trending
Top
New
Filter
Under Review
Planned
In Progress
Complete
posts
Call recordings
Record calls based on user-specific consent settings (which apply to transcriptions as well)
3
·
complete
2
Knowledge base
Enable merchants to extend the reps' knowledge base by uploading custom docs, spreadsheets, website urls, presentations, etc...
3
·
complete
3
Call transfers
Let customers be transferred to a human rep when they ask to
2
·
complete
3
Call summaries
Leo will automatically generate a summary for each customer call
3
·
complete
3
Changing voices
Choosing other voices, beyond the default one
2
·
complete
2
Powered by Canny